Q. How do I sign into my computer?
A. Before signing into the computer for the first time, please connect it to the network directly via ethernet. First, click “Other user” on the login screen. Sign in with your username and temporary password. (Username: "Firstname.Lastname" | Password: Legend24!) Now, change the password for your account.
For a detailed tutorial on signing into your computer, please click on this link:
Q. How do I setup my E-mail?
A. First, click the Windows icon on the taskbar. Now, type "Outlook" and click the first result that appears to run the application. When Outlook starts, click next through the prompts until it starts loading your mailbox. Choose “Exchange” if it asks for the account type.
For a detailed tutorial on setting up Outlook, please click the link below:
Q. What is the login for the Wi-Fi? (Legend Wireless)
A. First, click on the globe or WIFI icon in the bottom-right of your screen. Look for “Legend Wireless” in the list of networks and click “Connect”. Finally, it will ask you to sign in with your username. (Same username and password as your computer sign in)
For a detailed tutorial, please click on the link below:
Q. How do I get to LNet?
A. You can access LNet by clicking the LNet shortcut located on the desktop screen. You can also open Microsoft Edge to bring up LNet.
For more information about LNet, please click on the tutorial link below:
LNet information page - In Progress
Q. What is the U-Drive, and how do I access my own personal U-Drive?
A. The User Drive is your own personal drive that you can use to save important files on our network. To access your U-Drive, go to “File Explorer”. Now, in the tab on the left side of the window, scroll down until you see “This PC”. After you have clicked This PC, there will be a drive that will have your username (Firstname.Lastname) as the label. Double-click the drive to open it up.
For a detailed tutorial on how to access your U Drive, please click on the link below:
Q. How do I setup my E-mail on mobile?
A. We have tutorials for setting up E-mail through the Outlook mobile app. Please use the tutorial depending on what type of phone you have.
Q. What is my username and password for my UltiPro (UKG) account?
A. Please check the link below for UltiPro account and support information.
Note: Legend IT does not administrate UltiPro accounts.
UltiPro accounts and Support Information (UKG)
Q. How do I contact Legend IT Support?
A. To contact the Legend Support Helpdesk, you can click on the Legend IT Helpdesk shortcut on the desktop screen or go to support.legendseniorliving.com. This will bring you to our page that you can use to contact us or find an article that may resolve your issue. Click "Report an Incident" or call 888-524-1117 to submit a ticket. You can also send an email to support@legendseniorliving.com.